品质驰骋，客户满意万里长！恒旺集团质量服务万里行——湖南怀化站

品质驰骋，

客户满意万里长！

HENGWANG.GROUP

山东恒旺集团

如火的烈日无法阻挡恒旺践行承诺、敢于担当的步伐，恒旺集团质量服务万里行团队，此站到达了湖南省怀化市，客户胡总拥有一台HWL80-6轮式挖掘机，机器仅工作了514小时，恒旺质量服务万里行的工程师们对设备进行检查、维护、更换老化的进气管。

The fierce sun cannot stop the unwavering commitment and responsibility of Hengwang Group. The Hengwang Group Quality Service Journey team has now reached Huaihua City in Hunan Province. The customer, Mr. Hu, owns a HWL80-6 wheel excavator, which has only worked for 514 hours. The engineers of the Hengwang Quality Service Journey conducted inspections, maintenance, and replaced the aging air intake pipe of the equipment.

每到访一处，服务团队都会对客户设备进行细心地排查和检修、与客户面对面交谈、了解客户的需求、倾听客户的建议、与客户细心地沟通解释为客户消除顾虑、提升客户信心。并与司机进行详细交谈，认真听取反馈意见，而对于司机表现出的不良操作方法也会及时指出，分享设备操作和保养的正确方法。

At each visit, the service team meticulously inspects and repairs the customer's equipment, engages in face-to-face conversations with customers to understand their needs, listens to their suggestions, and communicates carefully to alleviate their concerns and boost their confidence. They also have detailed discussions with the operators, attentively listening to their feedback. Moreover, they promptly point out any improper operating methods demonstrated by the operators and share the correct methods for operating and maintaining the equipment.

这是一次匠心筑梦的感恩之旅，更是一次笃定践行的服务承诺!“恒旺集团2023年质量服务万里行”我们一直在路上，我们将持续坚持以用户价值需求为导向，持续推进服务体系变革，不断为用户提供更加智能化、个性化、高价值的服务。

This is a journey of craftsmanship and dreams, and a steadfast fulfillment of service commitment! 'Hengwang Group's 2023 Quality Service Journey' is ongoing. We will continue to adhere to a user value-oriented approach, persistently advance the transformation of our service system, and constantly provide customers with more intelligent, personalized, and high-value services.

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山东恒旺集团以“让最广泛的用户享受最高性价比的产品及服务”为使命，不断推出新产品，提供全方位服务。主营产品类目齐全，包括挖掘机、推土机、钻机、打桩机、压路机、履带运输车等20大系列180余种。产品通过ISO、欧盟CE、德国TUV、法国BV等十余项安全检测认证。

Shandong Hengwang Group, with the mission of "providing the widest range of users with the highest cost-effective products and services," continuously introduces new products and offers comprehensive services. Our main product categories are comprehensive, including excavators, bulldozers, drilling rigs, piling machines, road rollers, tracked transport vehicles, and more, totaling over 20 series and 180 varieties. Our products have obtained more than ten safety testing certifications, including ISO, EU CE, Germany TUV, France BV, and others.

干工程、选恒旺、事业兴旺！

免费热线：400-9975-666

欢迎您的致电~

For quality construction, choose Hengwang and prosper your career!

Toll-free hotline: 400-9975-666

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