【客户赞誉】GENMA以专业售后服务赢得客户高度认可

近日，GENMA凭借其扎实的技术实力与精益求精的服务精神，再次获得行业客户的高度赞扬。

在海上风电安装平台自提升系统的电气与液压系统调试过程中，GENMA技术服务团队面对技术复杂、工期紧张等多重挑战，依托扎实的技术功底和丰富的实战经验，高效完成了控制系统布线、参数设置、程序优化、界面调整及精度校准等一系列关键任务。团队不仅迅速攻克多项技术难题，还主动对系统程序进行优化，显著提升了设备运行的稳定性和作业效率。客户在发来的感谢信中特别强调：“此次售后工作的圆满完成，为项目的后续阶段奠定了坚实的基础。GENMA 团队‘想客户之所想’的服务态度让人印象深刻，期待着在未来继续真诚合作，共同取得更大的成功。”

作为一家专业的物料起重搬运解决方案品牌商，GENMA始终坚持以客户需求为导向，持续推动产品创新与服务升级。此次客户的积极反馈，再次彰显了GENMA的专业实力。未来，GENMA将持续通过不断创新的技术和服务，为行业客户创造价值。

Recently, GENMA has once again received high praise from industry clients, thanks to its solid technical expertise and relentless pursuit of service excellence.

During the electrical and hydraulic system debugging process for the self-elevating system of an offshore wind power installation platform, GENMA's technical service team faced multiple challenges, including technical complexity and tight deadlines. Leveraging their robust technical skills and extensive practical experience, the team efficiently completed a series of critical tasks, such as control system wiring, parameter configuration, program optimization, interface adjustments, and precision calibration. Not only did the team swiftly overcome numerous technical difficulties, but they also proactively optimized the system programs, significantly enhancing equipment operational stability and work efficiency.

In a thank-you letter, the client specifically emphasized: "The successful completion of this after-sales work has laid a solid foundation for the subsequent stages of the project. GENMA's service attitude of 'putting clients first' is truly impressive. We look forward to continuing our sincere cooperation and achieving even greater success together in the future."

As a professional provider of material lifting and handling solutions, GENMA always prioritizes client needs and continuously drives product innovation and service upgrades. This positive feedback from the client once again highlights GENMA's professional capabilities. Moving forward, GENMA will continue to create value for industry clients through innovative technologies and services.

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