拉美首场TTT培训，柳工服务再升级

拉美首场TTT培训

柳工服务再升级

LiuGong Holds First Dealer TTT Certification

Training in Latin America

4月21日至5月2日，柳工在拉美开展首次经销商TTT（Train The Trainer）认证培训。来自哥伦比亚、阿根廷、智利、巴西、玻利维亚、乌拉圭等国家的多名培训师参与了此次培训。

April 21 to May 2 – LiuGong conducted its first TTT (Train the Trainer) certification program for dealers in Latin America. Participants included trainers from Colombia, Argentina, Chile, Brazil, Bolivia, and Uruguay.

创新考核机制

Innovative Assessment Mechanism

本次培训以T系列装载机、E系列挖掘机为核心机型，并突破常规服务培训模式，采用"技术实操+模拟授课"双维度考核机制，全面提升经销商培训师的综合能力。

The training focused on LiuGong’s T-series loaders and E-series excavators. Unlike conventional service training, it adopted a dual-dimensional assessment model combining technical operations with teaching simulation. This comprehensive approach evaluated the overall competence of dealer trainers.

资深专家指导

Guidance from Senior Experts

拥有30多年一线服务及技术培训经验的柳工技能大师任本次培训总技术指导，培训期间，他深入讲解核心技术原理，精准示范操作流程，帮助学员系统提升技术能力与授课技巧。

LiuGong’s technical master, who has over 30 years of frontline service and training experience, served as the chief technical advisor. Through detailed theoretical explanations and hands-on demonstrations, He helped deepen the participants’ technical knowledge while improving their teaching and communication skills.

认证成果落地

Certification Achievements

经严格评估及考核，本次培训成功认证多名初级和中级培训师，他们将成为柳工在拉美地区知识传播与服务落地的重要力量，为当地客户提供专业优质服务。

After rigorous evaluations, the participants were officially certified at primary and intermediate levels. These newly certified trainers will play a key role in knowledge dissemination and technical support across Latin America, helping LiuGong deliver high-quality services to local customers.

体系赋能，强化合作

System Empowerment and Strengthened Partnerships

该培训依托柳工标准化课程体系、数字化培训资源及全周期服务，为经销商提供系统性支持，帮助其快速提升技术服务响应能力和客户服务水平，进一步加强柳工与拉美经销商之间的紧密合作，并提升柳工品牌在当地的影响力和竞争力。未来，柳工将继续秉持创新、专业、共赢的理念，不断探索和完善培训体系，为全球客户提供更先进的产品和更卓越的服务。

Backed by LiuGong’s standardized training system, digital resource and full-cycle service support, the program enhanced dealers’ technical skills and customer satisfaction. This initiative has strengthened LiuGong’s collaboration with Latin American partners and enhanced its brand influence and competitiveness across the region.

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柳工国际

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2002年提出“建设开放的国际化柳工”至今，柳工已拥有超过30家海外子公司&机构，4座海外制造工厂，12个全球研发基地，500多家全球经销商，为180多个国家和地区提供产品和服务。在打造具备全球竞争力的世界一流企业背景下，柳工将持续积极建设全价值链协同发展的全球战略合作伙伴关系，坚定推进全面解决方案、全面智能化、全面国际化的“三全”战略。

In 2002, LiuGong put forward the globalization strategy. Since then, LiuGong has had over 30 overseas subsidiaries & offices, 4 overseas manufacturing plants and 12 global R&D bases, over 500 global dealers provide LiuGong products and services to the customers in over 180 countries & regions. Guided by the reform of building a world-class enterprise with global competitiveness, LiuGong will continue to actively build a synergistic global strategic partnership across the entire value chain by firmly promoting the "Total Globalization, Total Solution and Total Intelligent" strategy.

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